By car
The attraction is near the A30. Follow local visitor signs and use the site map to familiarise yourself with parking and entrances before travelling.
Plan your visit
Contact & visitor information
Ask a question, discuss an access requirement or get practical guidance before exploring Heritage Cornwall.
Email the visitor team
Heritage, gardens and family discovery across 19 acres.
Get in touch
How can we help?
For general enquiries, venue questions, family play, café information or help planning your day, contact Heritage Cornwall by email.
Including your intended visit date and the part of the site you are asking about will help the visitor team understand your enquiry.
Write your message
Arriving your way
Travel planning
Choose a journey that works for you and check current transport information before setting out. The site map can help you understand the wider layout on arrival.
By train
Redruth and Camborne railway stations serve the surrounding area. Plan the onward bus, walking or cycling part of your journey in advance.
By bus
Bus stops serve the local area. Check the current operator timetable and allow time to walk between your stop and the visitor areas.
By bicycle
Cycling offers a flexible way to reach the site. Bike stands are available, subject to space, so bring an appropriate lock.
By coach
Coach groups should contact the visitor team before travelling so arrival arrangements and available facilities can be discussed.
Before you set out
Plan with confidence
A little preparation makes it easier to enjoy the indoor heritage spaces, gardens, play areas and open landscape at your own pace.
- Review the site layout before arriving
- Check event or activity details separately
- Read access information for individual requirements
- Contact the team about group or coach visits
- Prepare for changing weather across the outdoor site
Practical answers
Contact FAQs
If your question is specific to your circumstances, email the visitor team before travelling.
Which email address should I use?
Use info@heritagecornwall.com-uk.com for all enquiries. Mention the relevant activity or venue in your subject line.
Can I ask about access requirements?
Yes. Read the dedicated access information and email the team if you need to discuss a particular route, facility or requirement.
Where can I see the site layout?
The site map shows the main visitor areas and can help you plan the order in which you explore them.
Do coach groups need to make contact?
Yes. Coach and organised group visits should be discussed with the visitor team in advance.
Is general admission free?
Heritage Cornwall is presented as a free visitor attraction. Some bookable activities and special events may have separate arrangements.
Can I ask about weddings or venue hire?
Yes. Use the main contact email and clearly identify whether your enquiry concerns weddings, conferences or another private use.
Still need a hand?